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Pest problem at home?
We handle it — odourless, documented, and in EnglishServing every governorate in Egypt, with products registered by the Ministry of Health.

Bed bugs, ants and cockroaches — treated with Ministry-registered products that have no smell, so nobody has to leave the flat. The technician inspects first and tells you the type, the protocol and the price before you pay anything, and you get a written report of the visit. And if the problem runs across more than one flat, we say so upfront rather than after.

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  • Inspection at no chargeIf you decide not to go ahead, you pay nothing
  • Registered with the Ministry of HealthApproved for use in occupied residential buildings
  • Written 3-year guaranteeIt moves with you if you change flats within the same governorate
  • No smell at allYou will not need to empty the flat or take the children out

The method, and its limits — technical decisions taken per pest, not one blanket treatment.

  • We rotate the product, not the dose

    Insects build resistance when they meet the same product every time. That is why we alternate it between the visit and the follow-up — the next generation meets something it has no defence against.

  • The bait is slow on purpose

    A foraging ant has to survive 24 to 72 hours to carry the bait back and share it with the queens and larvae. Anything that dies on the spot dies alone.

  • We measure, we do not guess

    6 sticky monitors in fixed positions. We count the catch on the day of the visit, then count again three weeks later.

  • Mesh threshold

    For mosquito work the technician measures window and AC-outlet mesh: anything under 16 openings per inch lets the small ones through. You can verify that number yourself with a ruler.

And the measurement does not always go our way: a visit where the monitors come back empty is an inspection and a record, nothing more — and it still counts as one of the programme visits.

02 — Services

Open the service that applies to you

Every service has its own protocol and its own products. Under each card you will find the full protocol, and the limit we state upfront.

فني يعالج درز مرتبة بالبخار لمكافحة بق الفراش
Very high

Bed bugs

A two-stage treatment, and the whole room — not just the bed

We treat the entire room, not only the mattress. The technician removes the headboard and socket covers, checks the neighbouring sofa and rug, and grades the level of infestation before starting. We also inspect the adjoining room, because bed bugs travel inside the wall from one socket to the next and that distance does not stop them.

  • A product that gets past resistanceA Ministry-registered product from a different group, because the strains found in Egypt have become resistant to the traditional group on its own.
  • Interceptor cups under the legsWe leave them between the two visits. If anything is caught by day 14, the treatment is repeated at no cost.
  • A zipped mattress encasementFitted to the mattress and pillow after treatment. Anything trapped inside dies and cannot bite through it.
  • The mistake that doubles the problemDo not sleep in the living room and do not move the mattress outside — that spreads the infestation to the sofa and the car.
Severity
Very high
Visits
Two visits
Gap
14 days
Spread rate
Very fast
The full protocol

How to confirm this is your problem

  • Bites in a line or in groups of three — not one isolated bite
  • Small blood spots on the sheet beside the mattress edge
  • Black marks like pen flicks in the mattress seam and behind the headboard
  • A heavy sweet smell, a little like almonds, in a closed room
  • Small translucent shed skins in the corners of the bed frame

Treatment steps

  1. Inspect the seams, the cracks, behind the headboard and the sockets — bed bugs hide in the tightest space available
  2. Steam at 90°C on the mattress and its seams — heat kills the eggs that a product cannot reach
  3. A residual product in the cracks and along movement paths, not a random spray into the air
  4. A second visit 14 days later for the eggs that have since hatched
Why we do it this way

A bed bug egg has a shell that protects it from most products. That is why a single visit kills the live insects but the eggs hatch 7 to 12 days later and the problem returns. The second visit is not an upsell — it is half of the treatment.

The limit we state upfront

If the infestation covers more than two rooms, or if your neighbours have the same problem, we need to talk before committing. In that situation two visits may not be enough.

A pharmacy spray drives bed bugs into another room and never reaches the eggs. Our inspection costs you nothing, and the written guarantee runs three years from the date of the second visit.

Call — inspection at no charge about Bed bugsOpen Bed bug control
تطبيق نقاط جل دقيقة داخل مفصلة خزانة لمكافحة الصراصير
High

Cockroaches

Targeted gel bait instead of random spraying

We identify the type first: the small kitchen-dwelling species lives inside the units, while the large one comes up from the drains, and the treatment for each is completely different. We then find the harbourages with a torch, place gel on them point by point, and record the trap count before and 21 days after so the result is measured with a number rather than an impression.

  • Rotating the active groupThe product alternates between the visit and the follow-up so the next generation does not build resistance
  • Placed as points, not as a line30 to 40 lentil-sized points in the joints of the units and the drawer hinges
  • Measured with paper traps6 sticky traps in fixed positions; we count the catch on the day and again after 21 days
  • After-treatment instructionsNo bleach or spray over the gel points for 3 weeks — a cockroach avoids a contaminated point
Severity
High
Visits
One visit plus a follow-up
Gap
21 days
Spread rate
Fast
The full protocol

How to confirm this is your problem

  • Small light-brown cockroaches behind the fridge and the cooker
  • Small black specks like coffee grounds inside kitchen drawers
  • A distinctive oily smell in the cupboard under the sink
  • Brown egg capsules glued into the cracks

Treatment steps

  1. Check the drains and waste pipes — in flats in New Cairo and the Fifth Settlement the problem usually comes from the shared drainage, not from your flat
  2. Gel in the cracks and behind appliances — never sprayed onto food surfaces
  3. Powder in the sealed voids behind the units
  4. Seal the drain openings with a fine mesh
  5. Follow up after 21 days
Why we do it this way

We use gel rather than spray in the kitchen, and that is deliberate. A cockroach eats the gel and returns to the harbourage, where the others feed on its droppings and die with it. Spraying kills what you can see while the harbourage stays where it is. And no product goes anywhere near a food surface.

The limit we state upfront

If the whole building has cockroaches coming from the drains, treating your flat alone will cut the problem by around 80% but will not end it. A full solution needs an agreement with the building owners.

The inspection costs you nothing, and if the traps on the follow-up day are unchanged we repeat the treatment at our expense. The written guarantee runs three years — on paper, not over the phone.

Call — inspection at no charge about CockroachesOpen Cockroach control
فني يثبت محطة طُعم مقفلة وآمنة بجوار الحائط
Very high

Rats and mice

We close the route before we place any bait

We survey the building from the roof to the basement and identify the rodent from the droppings and the nesting site before opening a single bait box. Stations go against the wall on the runway itself, and the kitchen gets mechanical traps with no toxic bait at all. We return after 7 days to measure consumption and seal the openings that are still open.

  • Locked, fixed stationsEvery station is key-locked and screwed to the floor — a child or a cat cannot reach the bait
  • Placed on the runway, not at randomRodents move along walls; a station in the middle of a room is a station that gets ignored
  • Slow by designThe bait takes 4 to 7 days on purpose — if one drops quickly, the rest associate the bait with danger and stop eating
  • Sealing comes firstA 2 cm gap beside a drainpipe is enough for entry. Steel wool and mortar close it permanently
Severity
Very high
Visits
Two visits
Gap
7 days
Spread rate
Moderate
The full protocol

How to confirm this is your problem

  • Running and scratching above the false ceiling after midnight
  • Black droppings the size of a rice grain along the wall
  • A dark greasy line on the paintwork at floor level
  • Gnaw marks on wooden skirting or on plastic pipework

Treatment steps

  1. Survey the building and identify the rodent from the droppings and the nesting site
  2. Seal the entry points with steel wool and mortar — wood and plastic do not stop them
  3. Locked, floor-fixed stations along the walls outside the kitchen
  4. Mechanical traps inside the kitchen with no toxic bait
  5. Return after 7 days to measure consumption and close what is left
Why we do it this way

Our bait stations are key-locked and fixed to the floor. That is not a luxury — it is the difference between a cat or a child reaching the bait and not reaching it. Anyone placing open bait on the floor is handing you a bigger problem than the rodent.

The limit we state upfront

Rodents sometimes die inside a sealed cavity and produce a smell for about a week. That is a real possibility and we say so before we start, not afterwards.

Rodents are more a matter of building work than of products. The difference is having someone seal that 2 cm gap and come back a week later to verify — with a three-year written guarantee.

Call — inspection at no charge about Rats and miceOpen Rodent control
وضع محطة طُعم مغطاة بجوار مسار نمل صغير
Moderate

Ants

Bait that reaches the queen, not spray on the trail

We identify the species from the shape of the trail and the nest location before any treatment. Slow-acting bait then goes into covered points on the movement paths themselves, and the workers carry it back and share it by mouth with the queens and larvae. Indoor spraying is not part of this service.

  • Slow on purposeThe bait is slow-acting so a worker survives 24 to 72 hours and carries it back to the nest
  • Bait switched by seasonAnts alternate between sugar and protein depending on the larvae, so we change the bait to match what they are taking
  • We follow the trail to the sourceThe entry point matters more than the trail — a gap in a window frame or a crack in a balcony wall
  • Do not spray the trailA fast product makes the colony split and spread, so the problem doubles instead of ending
Severity
Moderate
Visits
One visit
Gap
—
Spread rate
Fast
The full protocol

How to confirm this is your problem

  • A regular trail on the same route every day
  • Very small, almost translucent yellow ants — this type in particular is difficult
  • Winged ants near the window in spring
  • Small piles of fine soil at the edge of a balcony tile

Treatment steps

  1. Identify the species and follow the trail to the entry point
  2. Covered bait points on the movement paths, not on open surfaces
  3. Seal the entry point after the colony has stopped
  4. Reassess seasonally if the source is outside the property
Why we do it this way

The worst mistake with the small species that nests inside the flat is spraying it with a fast-acting product. The colony senses the threat and splits into smaller colonies that spread through the whole flat — so the problem has just doubled. That is why we identify the species before anything else.

The limit we state upfront

Ants coming from a garden or an empty plot next to the building return seasonally. Treatment clears what is present, but it needs repeating each season.

Three-year written guarantee: if the trail returns on the same route we treat again at no cost. The inspection is at no charge — if you do not go ahead, you pay nothing.

Call — inspection at no charge about AntsOpen Ant control
فني يفحص شقوق الأرضية قرب مكان نوم كلب
High

Ticks

A treatment programme for homes with animals

We treat the space on three levels: floor cracks and tile joints, the walls up to the ceiling line, and then the garage, the garden and the animal’s bedding. A single female drops off the dog and lays 2,000 to 4,000 eggs in one crack, which is why our work is injection into the cracks themselves rather than spraying open surfaces.

  • Cracks, not surfacesInjection into floor and skirting cracks — a surface spray passes straight over them
  • A micro-encapsulated residualStays effective 6 to 8 weeks on plaster and porous paint, where an ordinary spray absorbs within two days
  • Three levels in one visitFloor, walls to the ceiling line, then the garage, garden and the animal’s bedding
  • The vet has to run in parallelTreating the space without treating the animal, or the reverse, restarts the cycle
Severity
High
Visits
Two visits
Gap
10 days
Spread rate
Fast
The full protocol

How to confirm this is your problem

  • Brown insects attached to a wall or a door frame at knee height
  • The dog scratching more than usual, especially around the ears
  • Small dark specks in the animal’s bedding
  • Ticks appearing in the garage or the stairwell, not only indoors

Treatment steps

  1. Inspect floor cracks, tile joints and the skirting line
  2. Injection into the cracks rather than a surface spray
  3. Treat the walls up to the ceiling line — ticks climb
  4. Cover the garage, the garden and the animal’s bedding in the same visit
  5. Second visit after 10 days for the newly hatched stage
Why we do it this way

A tick spends about 95% of its life off the animal — in the cracks of the floor and the wall. That is why treating the dog alone at the vet does not solve the problem, and neither does the reverse. Both have to happen, in the same week.

The limit we state upfront

The animal must be treated by a vet at the same time. If that is not going to happen, the treatment will simply keep repeating and we will not recommend it.

Start in May before the season peaks. The inspection costs you nothing — and if you do not go ahead you pay nothing.

Call — inspection at no charge about TicksOpen Tick control
فني يفحص مصدر مياه راكدة في شرفة لمكافحة البعوض
Moderate

Mosquitoes

Seasonal treatment that closes the breeding source

We start by listing every point of standing water on the property: the roof tank, plant saucers, the fountain basin and the fire reservoir. Whatever can be emptied is emptied, and whatever cannot receives a biological larvicide that targets the larvae alone. Fogging follows at the hour the mosquitoes emerge, plus a residual on the surfaces they rest on during the day.

  • A written map of your breeding pointsYou get the list of standing-water points on your property so you can keep them closed
  • A biological larvicideTargets the mosquito larva in standing water without harming fish or cats
  • Timed to their emergenceFogging half an hour before sunset or after dawn — the hours they are active and the air is still
  • Mesh threshold: 16 openings per inchThe technician measures window and AC-outlet mesh; anything coarser lets the small ones through
Severity
Moderate
Visits
One visit
Gap
Repeats every 45 days in season
Spread rate
Seasonal
The full protocol

How to confirm this is your problem

  • Bites concentrated at dusk and just before dawn
  • Mosquitoes gathering in the stairwell more than inside the flat
  • Standing water in a plant saucer or the roof tank

Treatment steps

  1. List every standing-water point, from the roof tank to the fountain basin
  2. Empty what can be emptied; treat the rest with a biological larvicide
  3. Fog the external voids and the stairwell at the emergence hour
  4. A residual on the surfaces they rest on during the day
Why we do it this way

Most of the mosquitoes entering your flat breed within about 100 metres of you — the saucer under the balcony plant, or the water standing in the roof tank. If the breeding source is not closed, spraying buys about two weeks and then it returns.

The limit we state upfront

Breeding sources outside your property boundary — an empty plot or a nearby canal — are not within our control. In that case we work on protection rather than elimination.

Summer mosquitoes come back if the water comes back, which is why we leave you a written map of the breeding points on your property. The inspection is at no charge if you do not go ahead.

Call — inspection at no charge about MosquitoesOpen Mosquito control
حقن دقيق داخل الخشب لمعالجة سوس الخشب والنمل الأبيض
Very high

Woodworm and termites

Injection and a soil barrier, not a surface spray

We start by measuring the moisture in the wood and identifying the type: one species lives inside the piece itself, while desert termites come up from the soil beneath the floors. On that basis the work splits: direct injection into the galleries for infested furniture, and a chemical barrier in the foundation soil for buildings on desert ground such as the Fifth Settlement and Sheikh Zayed.

  • Injection every 25 cmHoles at a 45° angle so the product reaches inside the galleries rather than sitting on the surface
  • A foundation barrierA 30 cm trench around the foundation, 5 litres of solution per linear metre, with a non-repellent product
  • Moisture reading firstThe moisture level in the wood tells us the species and whether the activity is current or old
  • Diesel and kerosene do nothingThe smell stays for months and the galleries stay exactly as they were
Severity
Very high
Visits
One visit plus an inspection
Gap
Inspection after 30 days
Spread rate
Slow but destructive
The full protocol

How to confirm this is your problem

  • Fine powder like flour under a wardrobe or beside a door
  • Regular holes under 2 mm across in the surface of the wood
  • Transparent discarded wings near the window
  • A hollow sound when the wood is tapped

Treatment steps

  1. Measure the moisture in the wood and identify the type
  2. Direct injection into the galleries for infested furniture
  3. A treatment that penetrates the fibres of sound wood and makes it unusable as food for years
  4. A chemical barrier in the foundation soil for buildings on desert ground
Why we do it this way

If the flat is still under construction or being finished, a chemical barrier in the soil before the floors are poured costs a fraction of treating an infestation after you move in. It is the cheapest decision available in this whole area.

The limit we state upfront

Wood that has reached the point of being hollow does not come back. Treatment stops the spread — but the damaged piece needs replacing.

A lot of people pour diesel or kerosene onto the wood. The smell lasts for months and the galleries are untouched. The inspection costs you nothing, and the species is identified before any injection.

Call — inspection at no charge about Woodworm and termitesOpen Woodworm and termite control
معالجة حواف سجادة ومنطقة أسفل الأثاث لمكافحة البراغيث
High

Fleas

Full treatment of carpets and soft furnishings across two visits

We treat fleas as an infestation of the floor of the home rather than of the animal. We comb the carpets, the rugs, the gaps under cabinets and parquet, and the cat or dog’s sleeping area, then apply an adult product together with a growth regulator in the same mix. The second visit 10 days later covers the pupae that have since hatched.

  • An insect growth regulatorApplied with the treatment; it stops the larva reaching adulthood for up to six months
  • A 45 cm strip along the wallWe saturate the strip beside the skirting and under the sofa, because that is where the eggs are — not the middle of the carpet
  • Timed to the pupal stageThe second visit is set for day 10, to meet the generation emerging from the pupae
  • Daily vacuuming is not optionalThe vibration is what makes the pupae open, and only then can the product reach inside
Severity
High
Visits
Two visits
Gap
10 days
Spread rate
Very fast
The full protocol

How to confirm this is your problem

  • Small red bites around the ankles rather than the upper body
  • Dark specks in the animal’s bedding that turn red on a damp tissue
  • The animal scratching at the base of the tail
  • Bites appearing after a period away from the property

Treatment steps

  1. Comb carpets, rugs and the gaps under cabinets and parquet
  2. Saturate a 45 cm strip beside the wall and under the sofa
  3. An adult product with a growth regulator in the same mix
  4. Second visit after 10 days for the pupae that have hatched
Why we do it this way

We use an insect growth regulator alongside the main product. The product kills the adult flea; the regulator prevents the larva from ever reaching adulthood. Without it the cycle returns within two weeks no matter how much is applied.

The limit we state upfront

Daily vacuuming for two weeks is not optional — the vibration of the machine is what makes the pupae hatch so the product can reach them. If that is not going to happen, the result will be incomplete.

Most people who call us have been treated before and the fleas returned within two weeks. The pupa needs timing, not a stronger product — and the guarantee is three years in writing.

Call — inspection at no charge about FleasOpen Flea control
فني يراجع نقاط المراقبة ضمن برنامج مكافحة شامل
High

Full programme — all pests

Monitoring by numbers, four visits a year

We survey the whole property and map the hot spots: drainage, storage, external doors and water sources. We then set an action threshold for each type, and if the count on the monitoring boards crosses it we intervene at that point alone. A visit with no activity is an inspection and a record, nothing more.

  • 14 numbered boardsSticky boards in fixed positions; each visit we count them and compare the number with the previous one
  • Rotating the product every two visitsWe change the product every two visits so the pests do not build resistance
  • An action threshold per typeWe only intervene when the count crosses the threshold, and only at that point
  • A certified recordA documented pest-control log for food premises and for inspection purposes
Severity
High
Visits
4 visits a year
Gap
Every 3 months
Spread rate
Depends on the case
The full protocol

How to confirm this is your problem

  • More than one type of pest on the same property
  • A problem that returns every couple of months despite treatment
  • A food premises that needs a documented control record
  • A large property where the source is not obvious

Treatment steps

  1. Survey the property and map the hot spots
  2. Place numbered monitoring boards in fixed positions
  3. Set an action threshold for each type
  4. Targeted intervention only where a threshold is crossed
  5. Four visits a year with a written record for each
Why we do it this way

This programme is built on integrated pest management: reduce reliance on products and concentrate on sealing entry points, food sources and water. Treatment becomes the last step rather than the first — and that is what makes the result hold instead of returning every couple of months.

The limit we state upfront

This programme is not the cheapest option in the first year. But if you have a problem returning every couple of months, add up the cost of the separate treatments and compare.

You do not have to commit to a year up front: take the inspection and the hot-spot report first, and the technician can reach you within 60 minutes inside Greater Cairo.

Call — inspection at no charge about Full programme — all pestsOpen Full pest management programme

03 — Diagnosis

What you are seeing has two explanations, and picking the wrong one costs two weeks

If one of these describes what is happening at your place, the inspection takes about fifteen minutes and settles the type before any treatment.

  1. You wake up to bites running in a line along your arm

    The usual explanation —and assume a mosquito came in through the window

    Diagnosis

    A mosquito leaves one isolated bite and a swelling that settles on its own. Bites in a line, or three in a row, are the track of a bed bug walking across the skin — and you will usually find small blood spots on the sheet beside the mattress edge.

    Technical detail
    A bed bug egg has a shell that protects it from most products and hatches 7 to 12 days later, which is why the second visit at day 14 is half the treatment rather than an extra charge.

  2. You turn on the kitchen light at night and watch them run toward the units

    The usual explanation —and buy a spray from the local shop

    Diagnosis

    The spray kills only what is standing in front of you. The harbourage inside the units and behind the fridge stays where it is and they return in the same numbers within two weeks — and meanwhile the product is sitting on your food surfaces.

    Technical detail
    We work with lentil-sized gel points in the joints of the units, and in buildings with shared drainage we say from the start that treating one flat alone cuts the problem by about 80% and no more.

  3. Running and scratching above the false ceiling after midnight

    The usual explanation —and you assume it is cats on the roof

    Diagnosis

    A cat moves with a heavy, broken step; a rodent runs a fixed route and comes back the same way every night. Look along the wall: black droppings the size of a rice grain, or a dark greasy line on the paintwork — and remember that a 2 cm gap beside a drainpipe is enough for it to get in.

    Technical detail
    The bait takes 4 to 7 days by design, and a smell from a rodent that died inside a wall is possible for about a week afterwards — we say that before we start, not after.

  4. Fine powder like flour under the wardrobe or beside the door

    The usual explanation —and you cleaned it up assuming it was dust

    Diagnosis

    If the powder comes back two days after cleaning, there is activity inside the wood right now rather than historically. Look at the holes too: under 2 mm and regular means woodworm, while transparent discarded wings by the window means termites — and the treatment for each is completely different.

    Technical detail
    Injection means holes every 25 cm at a 45° angle so the product reaches inside the galleries, and wood that has become hollow does not come back however well it is treated.

Some cases cannot be settled by eye: an infestation across more than two rooms, or a whole building pushing cockroaches up through the shared drainage. In those we tell you from the start that one visit will not be enough. Send a photo on WhatsApp, or have the technician come and inspect — and there is no fee if you decide not to go ahead.

04 — Before you say yes

Four things where we walk back our own promises

You arrived here from an ad, which means you have been promised a lot today. These four answers take away from what we promise rather than adding to it — and each one contains something you can verify yourself.

  1. Is that 60 minutes a promise?

    No — it is an average arrival inside Greater Cairo, not a commitment on every visit. Traffic happens, and the difference between one district and another is real. What we do commit to is that the technician calls and tells you how late he will be rather than leaving you waiting with no word.

    Check it yourselfAsk while booking: “Where is the team coming from right now?” An honest answer is the name of an area, not a number.

  2. Will one visit end it?

    For some pests yes, and for others no, and we say so upfront. Bed bugs need two visits because the eggs are protected. Fleas need two because of the pupal stage. Anything that promises you one visit for every pest is selling you a schedule, not a treatment.

    Check it yourselfAsk how many visits your specific pest needs, and why. If the answer has no reason attached to it, it is a sales answer.

  3. Does the guarantee cover everything?

    It covers the same pest returning to the same place. It does not cover a new infestation arriving from a neighbouring flat, or one that came in with second-hand furniture after the treatment. That distinction is written down, not left to a conversation later.

    Check it yourselfAsk to see the guarantee wording before you book, not after the visit.

  4. Is the result entirely on us?

    No. Some of it depends on what happens after we leave — daily vacuuming for two weeks with fleas, no bleach over the gel points for three weeks with cockroaches. If that does not happen, the result will be incomplete and we would rather say it now than explain it later.

    Check it yourselfAsk what is required of you after the visit. A company that says “nothing at all” has not thought about your case.

All of this is said before you pay, and it is written into the report you receive. The inspection itself settles which of them applies to you.

Book an inspection01130900808

05 — Mechanism

Random spraying does not just fail — in some cases it makes things bigger

Four situations where the obvious move is the wrong one, and what happens inside the wall after it.

  1. A cut section of wood showing termite galleries inside
    The product stops at the surface · the galleries are underneath

    Termites

    The wrong movePouring diesel or kerosene onto the wood

    Termites live inside the piece and, on desert ground, come up from the soil beneath the floors. A surface liquid soaks into the outer layer and never reaches the galleries, while the smell stays in the room for months.

    What we do insteadFor infested furniture: direct injection that reaches inside the galleries, plus a treatment that penetrates the fibres of sound wood and makes it unusable as food for years. For buildings on desert ground such as the Fifth Settlement and Sheikh Zayed: a 30 cm trench around the foundation, 5 litres of solution per linear metre, and a non-repellent product on purpose — a repellent one makes the termites route around the treated zone, while a non-repellent one is carried through it.

  2. A carpet edge lifted away from the skirting — where flea eggs collect
    The product sees one in four

    Fleas

    The wrong moveOne strong spray over the carpet and done

    95% of the infestation is eggs and larvae rather than adult fleas, and the product only removes what is jumping in front of you. At 27°C and high humidity the cycle completes in 21 days — so the generation that was under the rug on spraying day is biting before the month is out.

    What we do insteadAn insect growth regulator applied with the treatment. The treatment removes the adult; the regulator stops the larva reaching adulthood for up to six months. And we saturate a 45 cm strip beside the wall and under the sofa, because that is where the eggs are — not the middle of the carpet.

  3. A gap between the floor tile and the skirting near a dog’s sleeping area
    95% of it is not on the animal

    Ticks

    The wrong moveTreating the dog and spraying the floor from above

    A tick spends about 95% of its life off the animal — in the cracks of the floor and the wall. A spray across an open surface passes over those cracks and leaves them active, and treating the animal alone leaves the same cracks untouched.

    What we do insteadA micro-encapsulated residual that stays effective 6 to 8 weeks on plaster and porous paint, where an ordinary spray absorbs within two days. And if there is a cat in the house we use an alternative formulation that is safe for it.

  4. A roof water tank and a plant saucer holding standing water
    The breeding site is outside the flat

    Mosquitoes

    The wrong moveFogging inside the flat every week

    Most of the mosquitoes entering your flat breed within about 100 metres of you — the saucer under the balcony plant, the roof tank, the fountain basin. Fogging indoors kills what is currently flying and changes nothing about the source.

    What we do insteadWe list every point of standing water first — from the roof tank to the fountain basin. Anything that can be emptied is emptied in the same visit, and the rest receives a biological larvicide that hits the larva in the water without harming fish or cats.

And not every spray is wrong. We spray carpets and soft furnishings ourselves for fleas, we surface-treat sound wood as prevention, and thermal fogging is part of the mosquito programme. What backfires is spraying without a diagnosis — the right product in the wrong place.

And the time you spend experimenting is not neutral time: above 32°C tick eggs hatch in 7 days instead of 14, and the flea cycle completes in 21 days at 27°C — ordinary Cairo summer temperatures.

Book an inspection01130900808

06 — Protocol

A visit takes about an hour and fifteen minutes. Here is how it splits

These timings are the average for a 100 sqm flat with a single problem. Villas and restaurants take longer, and we tell you the expected duration before we come.

  1. 1
    15 min

    Inspection and identification

    The technician identifies the type and grades the infestation before opening anything. This is the step that decides everything after it — and it is the step most often skipped.

    A technician inspecting a socket cover with a torch
  2. 2
    10 min

    Preparation and protection

    Food surfaces are covered, appliances are moved where needed, and you are told which areas will be treated before anything is applied.

    Kitchen counters cleared and food covered before treatment
  3. 3
    40 min

    Treatment

    Applied to the cracks, the harbourages and the movement paths — not sprayed into the air. In the kitchen that means gel points and mechanical traps, never a product on a food surface.

    Gel applied point by point into a cabinet joint
  4. 4
    10 min

    Monitoring and the written report

    Monitors are placed in fixed positions, and you receive a written record of what was done and when the follow-up is due.

    A written report handed over at the end of the visit

07 — Proof

Same angle, before and after

An illustrative comparison of the treatment result from the same angle. Drag the handle to compare.

The cabinet under the kitchen sink after cleaning, sealing the opening and placing a monitoring station
The cabinet under the kitchen sink before treatment, with an unsealed opening and light moisture marks
BeforeAfter

08 — Safety

We work while the home is occupied — no leaving, no smell

You will not empty the flat, take the children out, or wait for a smell to clear. The products we use are registered with the Ministry of Health, approved for occupied residential spaces, and have no smell — which is why the work happens while you are at home as normal.

Your part

Before we arrive

Furniture stays where it is, and we move whatever needs moving. Your part is two things only: the kitchen counters cleared, and uncovered food covered or put away. And if the treatment is for bed bugs, leave the wardrobes open.

And we do not ask you to empty the flat or leave it — you and your family stay where you are for the whole visit.

A cleared kitchen counter with food covered before a pest control visit
Where the product goes

while we are inside

Nothing is sprayed onto any surface that food is placed on. The gel goes in as points inside the cracks and behind the appliances, and the counter itself is never touched. Bait stations are key-locked and screwed to the floor — neither the cat nor the child can reach the bait.

A station that is neither locked nor fixed is not a station — it is a dish of bait within reach of any small hand.

A black bait station, key-locked and screwed into the floor tile beside the wall

One exception outside the flat: thermal fogging for mosquitoes is done in the external voids and the stairwell, not inside the unit — and it is the only work we ask you to stay away from while it happens.

09 — Coverage

We cover every governorate in Egypt — but arrival is not the same everywhere

Our base is in New Cairo, and that is what makes arrival differ from one governorate to another. Below is every governorate, with its real arrival tier next to it.

  • Same-day arrival

    Cairo, Giza and Qalyubia, if the request comes in early.

  • By appointment

    Every other governorate. We agree the day and the hour beforehand — the distance itself is what makes the visit scheduled rather than immediate.

Greater Cairo

  • Cairo
  • Giza
  • Qalyubia

Daily work in: Fifth Settlement · New Cairo · Al Rehab · Madinaty · Maadi · Mokattam · Nasr City · Heliopolis · Mohandessin · Dokki · Sheikh Zayed · 6th of October

The Delta

  • Alexandria
  • Beheira
  • Kafr El Sheikh
  • Gharbia
  • Monufia
  • Dakahlia
  • Damietta
  • Sharqia

In Alexandria: Smouha · Sidi Gaber · Miami · Agami

Canal & Sinai

  • Port Said
  • Ismailia
  • Suez
  • North Sinai
  • South Sinai

Upper Egypt

  • Faiyum
  • Beni Suef
  • Minya
  • Asyut
  • Sohag
  • Qena
  • Luxor
  • Aswan

Coast & Desert

  • Red Sea
  • Matrouh
  • New Valley

We do not keep a permanent branch in every governorate — that is the fact behind this whole board. In Upper Egypt, on the coast and in the New Valley a visit is set at least a day ahead, and in peak season it can be longer. If you need a visit today and you are outside Greater Cairo, say so on the first call — we answer yes or no on that same call.

Ask about your governorate01130900808

10 — Reviews

What clients have said

An average of 4.8 out of 5 across 213 reviews. We left the review with a negative note exactly as it was — because it says something useful.

Mr Ahmed S.

Fifth Settlement · Bed bugs

I had tried two companies before you and the bed bugs kept coming back. The difference here was that the technician went through the mattress seams and behind the headboard before spraying anything, and told me upfront there would be a second visit two weeks later. It has been 4 months and there is nothing.

Ms Maha A.

Maadi · Cockroaches

What I liked is that they did not spray the kitchen. They placed gel in the cracks and behind the fridge and explained why. I have a two-year-old and I was worried about anything being sprayed on the counter. The result showed within two days.

Mr Khaled R.

Sheikh Zayed · Termites

I found powder under the bedroom door and had no idea what it was. They came the same day and it turned out to be termites in the door frame. They injected it and told me plainly that the frame itself needs replacing because it has gone hollow. I respect that they did not tell me everything was fine.

Ms Nermeen F.

Nasr City · Fleas

The work was good but the instructions were heavy going — daily vacuuming for two weeks. I did it and it genuinely ended the problem, but I had imagined they would spray and that would be that. At least they told me before I paid rather than after.

Mr Amr H.

Heliopolis · Rodents

The bait stations are key-locked and fixed down — that is the only reason I agreed, because I have a cat. They warned me there could be a smell if one died somewhere enclosed, and that did happen for 4 days. But at least I was expecting it.

Ms Sara K.

New Cairo · Annual programme

We run a cafe and we were paying for separate treatments every couple of months. I worked out the difference and the annual programme came out cheaper. The real advantage is having a certified pest control log ready when the inspector arrives.

11 — Ask the technician

Each question at its moment, not one long list

At every moment the most important answer is already open in front of you without clicking anything, and the rest sit underneath it. If your question is not here, call and ask it — answering costs you nothing.

Before you book

5 questions

How is the price decided?

After the inspection, not before it. The technician looks at the area, the pest and the scale of the infestation, then gives you the final figure on site before any work starts. The inspection itself is at no charge — if you decide not to go ahead, you pay nothing.

Do you come the same day?

Yes inside Greater Cairo. Average arrival is 60 minutes if the request comes in before 7pm. We work daily from 9am to 11pm, Fridays included, with emergencies 24 hours. Alexandria needs a booking from the day before, and other governorates by an appointment agreed in advance.

Which governorates do you work in?

All 27 governorates — the whole of Egypt. Arrival differs: Cairo, Giza and Qalyubia the same day with a 60-minute average, and every other governorate by an appointment agreed in advance. We do not keep a branch in every governorate, and that is what explains the difference.

Why pay you when I can buy a product from the local shop?

A commercially available product kills what you can see. The real problem is the harbourage and the eggs. And with the small ants that nest inside the flat, random spraying makes the colony split and spread — so the problem grows. The difference is not the product; it is the diagnosis and how it is applied.

How do I know if I have termites?

The clearest sign is fine wood powder like flour under furniture or doors, and transparent discarded wings by the window. Tap the wood — a hollow sound means it has been eaten from inside. The holes are under 2 mm and regular. If you see those, do not put it off.

On the day

3 questions

Is the treatment safe around children and pets?

The products are registered with the Egyptian Ministry of Health and approved for residential use, and they are odourless. In the kitchen we use gel in the cracks rather than spraying surfaces, and bait stations are key-locked and fixed to the floor. The work is done with you and your family at home — no evacuation.

Do I have to leave the flat during treatment?

No. The products are registered with the Ministry of Health, approved for residential use and odourless, and application is targeted into cracks and behind appliances rather than sprayed into the air. You can carry on with your day while we work. The single exception is thermal fogging for mosquitoes, which is done in outdoor spaces and stairwells, never inside the unit.

Do I need to empty the flat before you arrive?

No. We only ask you to clear the kitchen counters, cover or remove uncovered food, and open the wardrobes if the treatment is for bed bugs. Furniture stays where it is — we move whatever needs moving. A whole flat takes 45 to 90 minutes.

After the treatment

4 questions

What exactly does the guarantee cover?

A written 3-year guarantee covering a re-treatment visit at our cost if the same pest returns, a written report of the steps carried out, a follow-up phone call after 14 days, and it moves with you if you change address within the same governorate. It does not cover a new infestation from a neighbouring flat or from second-hand furniture brought in after treatment.

When will I see a result?

Cockroaches and ants: a clear drop within 48 hours and full clearance within 10 days, because the gel needs time to reach the harbourage. Bed bugs: from the first visit, but it is settled after the second. Rodents: 3 to 7 days depending on the size of the place.

How many visits do bed bugs need?

Two visits, 14 days apart, for an ordinary flat. The reason is that a bed bug egg has a shell that protects it, so it hatches 7 to 12 days later. The second visit catches that new generation. If the infestation covers more than two rooms we may need a third.

Do bed bugs come back after treatment?

After two visits 14 days apart, no. The first visit removes the adults and the second removes whatever hatched from the eggs. If they return within 3 years, the additional visit is on us under the written guarantee. The single exception is a fresh infestation arriving from a neighbouring flat or with second-hand furniture.

Right now

The moments above cover the questions that come up every day. If your moment is right now and your question is not among them, ask it on the call itself — the inspection is at no charge — and if you decide not to go ahead you pay nothing.

Ask the technician01130900808